Information We Collect
When you register and use the 408 platform, we collect several categories of information to ensure our services are delivered securely and efficiently. The information collected includes:
Full name, email address, phone number, encrypted password, date of birth, and identity verification information required during new account registration.
IP address, device type, operating system, browser type, and access log information for security purposes and detection of unauthorised activity.
Transaction history in MYR (RM), deposit and withdrawal methods used, and financial verification details required to process payments securely.
Information about how you use the platform, games played, login frequency, and account setting preferences for service improvement purposes.
How We Use Your Information
408 uses the information collected solely for purposes related to platform operations and improving the user experience. The following are the primary purposes for which your data is used:
- Account management — handles registration, identity verification, login, and user account management.
- Transaction processing — to handle MYR deposits and withdrawals securely and accurately.
- Platform security — detects and prevents fraud, unauthorised access, and activities that violate the terms of use.
- Customer support — enables the 408 support team to assist users with technical and account enquiries.
- Service improvement — analyses usage patterns to improve platform features and experience.
- Legal compliance — to meet legal and regulatory requirements applicable in Malaysia.
We do not use your data for third-party marketing without your explicit consent.
Data Storage, Security & Sharing
Data Security
All user data is stored on servers protected with industry-standard SSL (Secure Socket Layer) encryption. Access to personal data is restricted to authorised personnel only, and every access is logged for security audit purposes. 408 maintains continuous system monitoring to detect any security threats.
Third-Party Sharing
408 does not sell, rent, or share users' personal information with third parties for marketing purposes. However, we may share necessary information with:
- A licensed payment processor enabling MYR transactions.
- Technical service providers that support platform operations, subject to strict confidentiality agreements.
- Malaysian government authorities or law enforcement agencies when required by law.
Your Rights as a User
As a 408 platform user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or incomplete, you have the right to request that corrections be made.
You may request the deletion of your personal data, subject to applicable legal requirements.
To submit any request relating to your privacy rights, please contact the 408 support team by email at [email protected]. We will process your request within a reasonable timeframe.
Policy Updates & How to Contact Us
Privacy Policy Amendments
408 reserves the right to update this Privacy Policy from time to time in line with changes in legislation, operational requirements, or platform improvements. Any changes will be published on this page along with a revised update date. Continued use of the platform after such changes are published will be considered acceptance of the updated policy. We encourage users to review this page periodically.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 408 handles your personal data, please get in touch with us:
- Email: [email protected]
- FAQs: Visit the FAQ for more information.
Our team is ready to assist and will respond within a reasonable timeframe.
Have other questions about your account or privacy?
Visit our FAQ section or register a new account to start using the 408 platform safely.